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Meet The Team

Get to Know the Caring Senior Service Team

Jeff Pole

Jeff Salter : Founder and CEO
Jeff Salter worked in a variety of fields in a number of locations before discovering a gap in the care of seniors. It led him to develop the concept for Caring Senior Service."I had been working at a home health company in Odessa, Texas when I noticed how the patients really enjoyed the time they got to spend with the caregivers," Salter says. "I knew there were plenty of seniors in the community who just needed help with basic things like meal preparation, errands and bathing."So Salter started his company in 1991. By 1994 he had moved to McAllen, Texas and formed Caring Senior Service, expanding it to Corpus Christi, the Coastal Bend and San Antonio."We're helping people maintain their quality of life in surroundings that are familiar and comfortable," Salter says. "If people have the ability to live on their own, just needing a little bit of help, why shouldn't they?"Caring Senior Service has expanded rapidly thanks to the quality care provided by its employees and its partners around the country. Caregivers are on call 24 hours a day, seven days a week to attend to the needs of their clients.Salter and Caring Senior Service are members of the National Private Duty Association as well as the North San Antonio Chamber of Commerce. Salter and his wife Catriona have two sons, Adam and Ewan.

Ian Klaes
Ian Klaes : Vice President
Ian is responsible for overseeing the Franchise department. Ian has worked in a diverse range of settings providing physical therapy; including hospitals, skilled nursing facilities, and sports medicine clinics. Ian opened the Caring Senior Service franchise in El Paso in 2005 with his wife Lisa. Ian was recruited to work with the senior management team at Caring Senior Service in early 2007, where his work has focused on business development and special projects before taking on leadership of the franchise division. He is a native Texan, born and raised in El Paso, TX. He earned his bachelors' degree at UTEP and UTMB at Galveston. He earned a Masters in Physical Therapy from UTMB in 1998. His experiences as franchise owner, corporate manager, and franchisor provide a wealth of knowledge.

Michael Watson
Michael Watson : Referral Services Director
Michael is responsible for the design, development and implementation of a comprehensive sales and marketing program engineered to sustain continued company growth while providing initial and ongoing training, coaching and support for all employees and franchisee owners. Before joining Caring Senior Service, Michael worked as a commercial real estate consultant and is a military veteran. Michael has over 18 years of direct patient care experience, 9 of which are in home health care. Michael holds a bachelor's degree in business administration with a concentration in management from The University of Texas San Antonio.

Saundra Hwozdek
Saundra Hwozdek : Sales Director 
Saundra is an expert in educating franchise owners on the Caring franchise opportunity; guiding potential franchisees through all aspects of the discovery process, from their first phone call, up to the final step of awarding a franchise.  In her professional life, she has always enjoyed working in sales roles, and discovered a perfect fit when the Senior Care Industry found her in 2010.  She has worked in business development roles in both non-medical, and medical home health care, prior to entering into Franchise Development at Caring Senior Service in 2016.  Facilitating the purchase of senior home care franchises combines two of Saundra's favorite things:  1) Promoting the use of in-home care as the most effective way to help seniors stay healthy, happy and home   2) Helping people discover franchise ownership as a path to independence.
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