Training and Support | Caring Senior Service Franchise

Training Path for New Owners

Our training process teaches you everything you need to know to successfully run your own home care business.

Virtual Training

You will be enrolled in our virtual training for new owners, which includes 50+ hours of instruction and hands-on practicals as an introduction to Caring Senior Service.

In-Person Training

Next, you will fly to our headquarters in San Antonio, TX, for a week of in-person training to dive deeper into the Caring business model and operations.

On-Site Field Training

A qualified team member from headquarters will visit your office to reinforce the Caring model and demonstrate in-field marketing tactics.

16-Week Core Development

Caring's Support Team will conduct weekly coaching calls with you to ensure office productivity, review growth metrics, and help you overcome any roadblocks.

A Deeper Dive into Franchise Training

Caring has over 3 decades in the home care industry, and our franchise training program is based on our extensive experience. We give you access to this knowledge and help you fulfill all your administrative requirements so you can start moving your business forward from day 1!

Throughout the franchise training path, you will be taught:

Day-to-day operations
Effective marketing strategies
Insight into the home care industry
Administrative practices, including payroll and HR
Technology tutorials for our proprietary platform, Tendio®
Caregiver and staff education
And MORE!

Our training provides you with the best opportunity to develop a significant asset for you while holding the high potential to earn significant income as you serve your local community.

Continuing Education

When starting a senior home care franchise, your learning never really stops as you and your team implement local training systems for your office using Caring's many success tools. You will also be invited to participate in quarterly owner conferences, designed to continually engage owners, reinforce the Caring model, and share new growth strategies. The Training Team also continues to build out our training library with new and engaging courses for caregivers and staff, which can help you better understand your business.

Marketing & Sales Support

The marketing processes, taught during training, are reinforced during the 16-Week Core Development coaching calls to help track your marketing plan and celebrate successes. Our franchise support team can also work directly with your Home Care Consultant, who acts as your sales leader and builds relationships with key referral sources in your local market.

Here is a sampling of Caring's marketing and sales support for every new owner:

Marketing tools that stand out and are easy to implement
Shared market research that provides clear targets and minimizes trial and error
Localized office website to connect and interact with referral sources, clients, families, and caregivers
Professionally maintained social media accounts
Onsite sales training
Ongoing marketing tips with timely and relevant information
Tendio® software that acts as a market analysis and customer relationship management tool

Technology Support

The Caring technology platform, including our proprietary platform Tendio®, is a major tool for your success, and we will train you and support you as you use it. Here is a sampling of our technology support as you set up and open your new Caring office:

Full-time dedicated franchise support services staff for franchise owners and their staff
Tendio® software optimizes workflow and enhances service delivery by functioning as a Family/Client portal and providing real-time video conferencing, caregiver tracking, and a caregiver message center
Tendio® has additional features for scheduling, billing, and payroll functions
Low-cost VOIP phone systems
Internal social networking site connecting to company resources
Additional user-friendly software, such as QuickBooks and Microsoft Office Suite
Software enabled video tablets in the home of every client

Learn More About Our Technology

Notice Regarding Franchise Offers and Sales: This website and the franchise sales information on this site is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. The offer of a franchise can only be made through the delivery of a franchise disclosure document. Certain states, including without limitation California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington and Wisconsin, require that we register the franchise disclosure document in those states. If you are a resident of one of these states, are receiving this message in one of these states, or intend to operate a franchise in any of these states, we will not offer you a franchise unless and until we have complied with any applicable pre-sale registration and/or disclosure requirements in the applicable jurisdiction.

We Provide the System. You Plug In.