While technology is becoming a crucial part of daily life, many seniors are still resistant to the technology. As a result, home care brands have struggled to successfully launch technology as part of a core aspect of their business model. Not only has it been difficult to get buy-in from seniors, but from franchisees and caregivers as well.
Jeff Bevis, COO of Caring Senior Service, chatted with Home Health Care News about the difficulties he faced when launching technology at another home care brand. He contrasts that with the success Caring Senior Service has had in launching tablets over the past 4 years. The difference is that Caring has taken a strategic approach to make technology a part of core business operations.
With buy-in from franchise owner, it has been much easier for Caring to deploy tablets and the Tendio Family Portal for clients. Hear more from Jeff Bevis and the struggle of integrating technology in the home care industry in the full Home Health Care News article.